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Return Policy


Return / Refund Policy

After-Sales

Should you have any question with regards of direction of use of the product, the service that we provided, any question please contact us at :

  • Contact Email: admin@beleafyourself.co

  • Other Channels: 

    • Instagram chat: https://www.instagram.com/beleafofficial.co

    • Facebook Messenger: https://www.facebook.com/beleafofficial.co

 

Return and Refund Policy

All products sold are NOT RETURN AND REFUNDABLE except for quality defective. If there is quality defective, kindly refer to the PRODUCT DEFECTS section below for new product shipment.

 

Product Defects

1. All parcels will be packed in pink flyers/ craft packing boxes. If the parcel is not in good condition when you receive it, please do not let the postman leave. 

    a. Take a photo of your consignment note and the parcel. Contact us at admin@beleafyourself.co

    b. Don't sign to accept the parcel, ask the postman to return to us.

    c. Send us the photos for inspection and we will ship out a new parcel within five (5) working days.


2. If you accidentally received the parcel and only found the defective products after you open the parcel,

    a. Take a photo of the defect product and send to our customer service

    b. Send us the photos for inspection and we will ship out a new parcel within five (5) working days.


3. If you found that the product received isn't the same as what you ordered,

     a. Take a photo of the defect product and send to our customer service

     b. If we are shipping the wrong product to you, you can return back and we will send out the exact product to you within two (3) working days.

 

Contact Us

If you have any questions or suggestions about our Return and Refund Policy, do not hesitate to contact us.