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Terms and Conditions

This website is operated by Beleaf Global Sdn. Bhd. (1399807-A) in Malaysia. Throughout the site, the terms “site”, “we”, “us” and “our” refer to Beleaf Global Sdn. Bhd. Beleaf Global Sdn. Bhd. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 


DEFINITIONS

In these Terms and Conditions:

  • Site means the website, beleafofficial.co operated by Beleaf Global Sdn. Bhd.

  • User means any person who accesses the Site provided by beleafofficial.co in accordance with this Agreement.

  • Service means the services provided by  beleafofficial.co to User and Members through the Site as described below. 

  • Member means any individual or business who has registered as member according to the registration process established by beleafofficial.co and who has provided the information on the Company on a consistent basis and is able to use the Services provided by beleafofficial.co. A member must be 18 years old and above or may use the Site only with authorization from a parent or legal guardian.
    The Member consist of:

    • Buyer means any member who is entitled to use the Services provided by beleafofficial.co for the purchase of the Products and other purchases.

    • Seller means any provider of goods or services that execute Transaction, such as store operators on the Site and bound with Seller’s Agreement

    • Affiliate Partner means a seller who paid for the service from beleafofficial.co and bound with Seller’s Agreement & Affiliate Partner’s Agreement

  • Services: The services provided by beleafofficial.co to Users through the Site. Services will be updated from time to time at beleafofficial.co's discretion.



OUR TERMS OF SERVICES

We shall provide the following services to the User:

  • Business support services related to sales;

  • Business support services related to purchases;

  • Execution of agreement, payment support & payment protection services;

  • Products search services;

  • Other e-commerce related services; and

  • beleafofficial.co advertisement and promotion services

  • Other Services include Product inquiry, information provision services, telemarketing, and event services provided directly by beleafofficial.co or jointly between beleafofficial.co and its partners.

As beleafofficial.co only operates, manages, and provides the system for the purpose of enabling unconstrained transaction of the Products among the Buyer and the Seller, beleafofficial.co does not represent the Buyer or the Seller and the relevant User shall be directly responsible for all liabilities related to the transaction made among the Users and the information provided by such User.

beleafofficial.co does not guarantee anything with regard to the transaction undertaken by the Buyer and the Seller, such as the existence or veracity of the intent to sell or purchase, quality, completeness, safety, or legality of the registered Product, or whether such Product infringes the right of other people, or truthfulness or legality of the information posted by the Seller or the Buyer or any materials posted on URL linked through such information, etc.  Any liabilities and risks relating to transactions undertaken by the Buyer and the Seller shall be borne by the relevant User. beleafofficial.co does not sell the products to the Buyer, nor does it purchase the Products from the Seller.  beleafofficial.co develops and provides only the instrument to augment the safety and reliability of the transaction between Buyer and Seller.


ACCOUNTS & SECURITY

Some functions of our Services in Site require registration for an account by creating user identification, password, and providing certain personal information. beleafofficial.co may refuse to approve the registration in any of the following cases:

  • The applicant is less than 18 years old.

  • It has been confirmed in the personal identity confirmation proceeding undertaken by beleafofficial.co that the applicant is not the person who is filling the application.

  • Name, business registration number, email authentication or phone number, or other information is identical to those of the existing Member.

  • There is any false or omitted information or typos in the application or the registration materials.

  • The User, against whom certain measures have been undertaken by beleafofficial.co such as disqualification, unilaterally terminates the User’s Account and subsequently reapplies for the use of the Services during the period in which such measures were undertaken against the User remain effective.

  • It has been confirmed that the application has been filled in breach of these Terms & Conditions or that such application is unlawful or otherwise wrongful.

  • Any person who is subject to the User’s Terms & Conditions, Seller’s Agreement and/or Affiliates Partner’s Agreement of beleafofficial.co is in breach of the relevant agreement.

beleafofficial.co may defer the application in any of the following cases. In that event, beleafofficial.co shall post on the relevant Services page or notify by email the reason for deferring the application, possible date of approval, any additional information or materials that are required for the approval, and any other information related to the deferring of the application.

  • There is a lack of facilities

  • There are technological problems

  • beleafofficial.co has reasonably decided that the deferring of the application is necessary.

In the event there is any change of information, the User shall immediately update the information; provided, however, the information such as name, and ID, which is impossible to be changed, cannot be changed.  beleafofficial.co has the right to reject any change of information request. beleafofficial.co shall not be responsible for any damages occurring from the non-updated information, for which beleafofficial.co shall not be responsible in any way whatsoever.

User agrees to

  • Keep the password confidential

  • Ensure log out from the account at the end of each session on the Site

  • Immediately notify beleafofficial.co for any unauthorized use of the Account

  • Ensure Account information is accurate and up-to-date.

User is fully responsible for all activities performed by the Account even if such activities or uses were not committed by you.  beleafofficial.co will not be liable for any loss or damage arising from unauthorized use of the password or failing to comply with this Section. beleafofficial.co may take the following measures against any User who has breached this Terms and Conditions, related laws and regulations and the general principle of business transaction

  • Deducting the credit points;

  • Taking back all or part of the benefits incidentally provided by beleafofficial.co;

  • Restricting the use of specific Services;

  • Termination of the Account; and

  • Requesting compensation for damages.

In the event beleafofficial.co has undertaken the measures set forth in the above, beleafofficial.co shall provide the prior notice thereof to the User by telephone or e-mail. Under certain inevitable circumstances, such as where the User is out of contact or in the case of emergency circumstances, such measures may be taken prior to the notice and, subsequently, notified to the User. Provided, however, that the deduction of the credit point may be made without notice.


If the User has any objection against the measures taken by beleafofficial.co, the User may write to admin@beleafyourself.co.


In the event the User fails to log in for 12 months or more, beleafofficial.co may consider such an account as a dormant account, in which beleafofficial.co may place restrictions on the use of Services provided by beleafofficial.co. Once designated as a dormant account, in order to use the Services again, the User shall go through the identification authentication procedures. beleafofficial.co may for any reason, in its sole discretion and without notice or liability to the User or any third party, immediately terminate the User’s Account and remove or discard any content that is associated with the User from the Site. Grounds for such termination may include, but are not limited to,

  • Any acts of compromising legitimate interests (such as rights, honor, credit, etc.) of other User or beleafofficial.co (including its employees and consultants) or causing violation of the Malaysian laws and regulations or good public orders and morals;

  • Engaging or attempting to engage in any of the following activities to interrupt, or that are likely to interrupt, the smooth processing of the Service

    • Raising any claims in a constant and malicious manner without any reasonable grounds

    • Constantly canceling or returning the Products or services that are not particularly defective after using such Products or services.

    • Breaching the rules of use promulgated by the Company for safe transactions

  • The accumulated credit rating of the Member is below a certain rating.

  • The User has intentionally interrupted the Beleaf Global Sdn. Bhd.’s business or registered the Products that are not fit for sale.

  • The User has breached these Terms and Conditions or the grounds for termination under these Terms and Conditions have occurred (including the breach of the relevant agreement by any person who is subject to the Seller’s Agreement of Beleaf Global Sdn. Bhd)

  • The Company, in its reasonable judgment, has decided that there are grounds to refuse the provision of the Services.

  • Extended periods of inactivity of the User's Account.

Use of an Account for illegal, fraudulent, harassing, defamatory, threatening, or abusive purposes may be referred to law enforcement authorities without notice to the User.  If a legal dispute arises or law enforcement action is commenced relating to the User’s Account or use of the Services for any reason, beleafofficial.co may terminate the Account immediately without notice.


In the event beleafofficial.co terminates the User Account, Beleaf Global Sdn. Bhd notifies of the grounds of termination of the relevant Users by e-mail, telephone, fax, and other means. The User account is terminated when beleafofficial.co notifies of its intent to terminate the User. User may terminate the Account by notifying beleafofficial.co in writing via email to admin@beleafyourself.co.  Notwithstanding any such termination, the User remains responsible and liable for any incomplete transaction (whether commenced prior to or after such termination), shipment of the product, payment for the product, or the like, and the User must contact beleafofficial.co after promptly and effectively carried out and completed all incomplete transactions according to the Terms & Conditions. beleafofficial.co shall have no liability, and shall not be liable for any losses incurred due to the actions taken in accordance with this section.  Users waive any and all claims based on any such action taken by beleafofficial.co.


DATA PROTECTION

Please refer to our Privacy Policy which forms part of these Terms and Conditions.


PURCHASE AND PAYMENT

The buyer shall accurately confirm the terms of the transaction and the detailed description of the Products prepared by the Seller posted on the website before purchasing the Product. The buyer shall be responsible for all losses and damages arising out of or in connection with any purchase made without confirming the foregoing.


Buyer shall comply with the Terms and Conditions and all notices posted on the Service page by beleafofficial.co.  Buyer shall be responsible for all losses and damages arising out of or in connection with its breach or failure to perform the terms of this Agreement or such notices.


beleafofficial.co or Seller reserve the right to reject any product(s) order placed by the Buyer, and/or to limit quantities on any order, without giving any reason, however, beleafofficial.co or Seller will generally attempt to notify the Buyer via the e-mail address provided by the Buyer when they placed the order.

beleafofficial.co may, at its own discretion, limit or cancel quantities purchased per person, per household or per order.  beleafofficial.co also reserves the right to reject any order you place with us.  These restrictions include all and any product(s) orders placed by the same account, the same credit card, and orders that use the same billing and/or shipping address.  In the event we make a change to an order, we will generally attempt to notify the Buyer via the e-mail address provided by the Buyer when they placed the order.


beleafofficial.co reserves the right to limit or prohibit sales to dealers or resellers.

In the event beleafofficial.co rejects limits or cancels the order, beleafofficial.co will usually refund any money received from the buyer using Beleaf Global Sdn. Bhd’s online bank transfer method. 

beleafofficial.co supports the following payment methods:

  • Credit Card & Bank Transfer
    Card payments & Bank Transfer are processed through third-party channels and the type of credit cards accepted by these payment channels may vary depending on the jurisdiction you are in.

  • Offline Arrangement
    Buyer has the option of placing orders offline directly with Seller (“Offline Arrangement”).  However, such an Offline Arrangement will not qualify for the Buyer Protection offered by beleafofficial.co.
    Buyer may only change their preferred mode of payment for their purchase prior to making payment.
    Buyer shall use the means of payment available under its name when purchasing the products and shall not arbitrarily use the means of payment available under other’s name, etc. The Buyer shall be responsible for all damages and losses suffered or sustained by beleafofficial.co, the owner of such means of payment, and Seller arising out of the Buyer’s arbitral use of the means of payment available under other’s name.
    The buyer shall be responsible and liable for the information provided in connection with the payment of the purchase price and any disadvantages arising out of such information.
    beleafofficial.co takes no responsibility and assumes no liability for any loss or damages to Buyer arising from shipping information and/or payment information entered by Buyer or wrong remittance by Buyer in connection with the payment for the items purchased.  We reserve the right to check whether the Buyer is duly authorized to use a certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.


Canceling or Changing your order:

beleafofficial.co will endeavor to organize the dispatch of your order as soon as we receive it. If you have changed your mind about the order you made and would like to cancel or change it, please email admin@beleafyourself.co, quoting your order number as soon as possible.


Please be advised that if your order has already entered the dispatch process, it cannot be changed or canceled.


DELIVERY

beleafofficial.co will notify the Seller of the paid order. The seller should take necessary action for delivery within 5 (five) working days.  If the Seller fails to do so, beleafofficial.co shall be given the option to cancel the order.


Seller within 5 (five) working days must update delivery information including the name of the delivery company, tracking number and other particulars pertaining to the order.


Buyer and beleafofficial.co have the right to cancel the transaction if the seller fails to deliver the product within the specified time period and shall not be responsible or liable for any losses or damages to the Seller due to such cancellation.


Delivery periods start on the succeeding date immediately on which the deposit has been confirmed and end on the date on which the delivery is completed.  In the case of public holidays or the occurrence of a natural disaster or force majeure events, such period shall be excluded from the delivery period.


CANCELLATION, RETURN, AND REFUND

The buyer may cancel, return and refund the purchased item subject to and in accordance with the Refunds and Return Policy. beleafofficial.co is not responsible and monitors the cancellation, return and refund process for offline payment between buyer and seller.


PRODUCT CARE, USER MANUALS, HANDLING INSTRUCTIONS 

Please note that documentation such as user manuals, product care, and handling instructions, and safety warnings may not be in your language; you may not have available manufacturer’s or other service options for the Merchandise or parts thereof; the Merchandise (and accompanying materials) may not be designed in accordance with the standards of the destination to which you order, product regulations, specifications or labeled in accordance with the requirements applicable in the destination or in your or the destination language.


ERRORS, INACCURACIES, AND OMISSIONS 

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.


DISPUTES

In the event there is a dispute among the Seller, Buyer, delivery company, financial institutions, etc., such disputes shall be resolved among the related parties. beleafofficial.co shall not take part in any of such disputes, nor shall it be held liable thereto.


PROHIBITION

When using services, the Customer agrees not to:

  • violate the laws, rules, and regulations, including but not limited to these Terms & Conditions;

  • act in a way that is detrimental to the rights, interests, or reputation of Beleaf Global Sdn. Bhd., Seller, or relevant third parties;

  • engage in activities that can lead to mental or physical disorders in children, or violate public order and morals;

  • engage in activities that may cause interference or hurt the feelings of other users or third parties;

  • provide false information;

  • send viruses, malware, or any other type of electronic damage through computer programs or email messages;

  • access the beleafofficial.co server in a non-authorized way; or

  • lend or give the user ID and password to a third party or use it together with a third party.

beleafofficial.co reserves the right to suspend or terminate the Service to any Customer who breaches or is reasonably suspected to be in breach of the above prohibitions


DISCLAIMERS

  • Buyer may be contacted by Seller regarding Seller services, a transaction, content and description, privacy policies, and other matters with respect to the Seller.  beleafofficial.co makes no warranties regarding authenticity, accuracy, novelty, use, reliability, legality, or non-violation of the rights of third parties in connection with Seller or their websites.

  • beleafofficial.co will not be liable for damage caused by interruptions to the system, delay, suspension, or loss of data due to connection or computer failure, unauthorized access to data, or other damages suffered by the User in connection with the use of Services provided by beleafofficial.co.

  • beleafofficial.co does not warrant that the contents of electronic mail from the Site, the beleafofficial.co server, or domain group are free of computer viruses or other damaging elements.

  • beleafofficial.co will not be responsible for the consequences of information or any suggestions that may be given to Buyers by beleafofficial.co or Seller.

  • beleafofficial.co will not be liable for losses caused by violation of these Terms and Conditions by the Buyer.

  • beleafofficial.co may temporarily suspend the provision of the Services due to repair, checking, replacement, and breakdown of communication facilities such as loss of communication, computers, etc. In each of the foregoing cases, the Company shall notify of the suspended Services and the reason for the temporary suspension of the Services.

  • beleafofficial.co may restrict or temporarily suspend the provision of the Services in the event it is unable to provide such Services due to the occurrence of a natural disaster or other force majeure events.

  • In the event beleafofficial.co posts the information provided by its partner, or provides the reference information or contents provided by a third party at the Site or through links, for the convenient use of the Services for the Buyer, the Buyer shall, at its own decision and risks, purchase the Products, for which beleafofficial.co shall have no liability whatsoever.


FEEDBACK

beleafofficial.co welcomes feedback from our Users, which will enable Beleaf Global Sdn. Bhd. to improve the quality of service provided. 

Our feedback procedure is as below: 

  • All feedback must be in written form through email: admin@beleafyourself.co or through the Site feedback form.

  • Anonymous, Vague and defamatory feedback will not be entertained.